Frequently Asked Questions
Everything you need to know about your Hunter Boots shopping experience.
How do I find the right size for my Hunter boots?
Hunter boots generally run true to size, but if you are between sizes or plan to wear thick boot socks, we recommend sizing up. Detailed measurements for calf width and leg height are available on each product page's size guide.
What is your return policy for international orders?
We offer a 30-day return window from the date of delivery. Items must be in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How should I clean and maintain my rubber boots?
To maintain the finish, wipe your boots with lukewarm, soapy water after use. Avoid using solvents or detergents. We recommend using Hunter Boot Buffer or Boot Shine to restore the natural shine and prevent 'blooming' or white marks.
Are Hunter boots covered by a warranty?
Yes, all Hunter footwear comes with a 24-month warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or accidental damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment options in select regions.
How long does standard shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.